Privacy Policy

1. Introduction

At Tropical Planet, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our website and services.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

• Name and contact details (email, phone number, address)
• Payment information when applicable (processed securely through our payment providers)
• Order history and preferences

We do not collect or store any sensitive information such as account passwords, credit card numbers etc.

2.2 Usage Data

We automatically collect information about how you interact with our website:

• IP address and browser type
• Pages visited and time spent
• Device information
• Cookies and similar tracking technologies

3. How We Use Your Information

We use your information for the following purposes:

• Processing and fulfilling your orders
• Providing customer support
• Improving our website and services
• Sending order updates and marketing communications (with your consent)
• Preventing fraud and ensuring security

4. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes:

• Encryption of sensitive data
• Regular security assessments
• Secure payment processing
• Limited access to personal information

5. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Opt-out of marketing communications
• Withdraw consent for data processing

6. Cookies

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookie settings through your browser preferences.

7. Third-Party Services

We may use third-party services for authentication, payment processing, analytics, and marketing. These services have their own privacy policies, and we encourage you to review them.

8. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us.